TL;DR: Fogbender is a Y Combinator Winter 2022 startup Customer support tool purpose-built for companies that sell APIs, currently active with a team of 6.
Customer support tool purpose-built for companies that sell APIs
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Fogbender helps B2B companies support customer teams: think Intercom meets Slack's shared channels. Today, all customer software is explicitly or implicitly designed for helping individuals, not teams. This is forcing B2B companies - who sell products to teams, not individuals - to augment their default customer support platform (Zendesk, Intercom, Front, etc) with a second, "unofficial", system: Slack's shared channels. This causes a number of operational and logistical difficulties for both vendors and their customers, resulting in added costs, inefficiencies, and lost opportunities. With Fogbender, B2B vendors embed a team-to-team messaging widget directly on their customer dashboard, where all users belonging to an account can - with no additional authentication - 1) see a list of cur…
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Yes. Fogbender was funded by Y Combinator in the Winter 2022 batch. Customer support tool purpose-built for companies that sell APIs
Fogbender helps B2B companies support customer teams: think Intercom meets Slack's shared channels. Today, all customer software is explicitly or implicitly designed for helping individuals, not teams. This is forcing B2B companies - who sell products to teams, not individuals - to augment their default customer suppo…
Fogbender was part of Y Combinator's Winter 2022 batch.
Fogbender has a team of 6 people according to Y Combinator's directory.
Fogbender is currently listed as Active with a team of 6 in Y Combinator's directory.
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