TL;DR: Observe.AI is a Y Combinator Winter 2018 startup Contact center AI platform., currently active with a team of 240.
Contact center AI platform.
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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinato…
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Yes. Observe.AI was funded by Y Combinator in the Winter 2018 batch. Contact center AI platform.
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into thei…
Observe.AI was part of Y Combinator's Winter 2018 batch.
Observe.AI has a team of 240 people according to Y Combinator's directory.
Observe.AI is currently listed as Active with a team of 240 in Y Combinator's directory.
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