TL;DR: Solidroad is a Y Combinator Winter 2025 startup AI agents for CX teams, starting with training and QA., currently active with a team of 6.
AI agents for CX teams, starting with training and QA.
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Solidroad builds AI agents for CX teams, starting with training and QA. Solidroad agents train human reps in a simulated environment, and evaluate their performance in live customer channels. By starting with training and QA, our agents learn how humans learn, and their performance can be compared directly with human reps. This enables us to prove the value of the rest of the agents on our roadmap. Since launching last summer, we’ve reduced onboarding times by 50% at several of the world’s largest outsourced contact centres/BPOs like PartnerHero and Tech Mahindra, and improved go-live CSAT at Crypto.com by 3% (now above 90% CSAT).
Built by LemStudio
Yes. Solidroad was funded by Y Combinator in the Winter 2025 batch. AI agents for CX teams, starting with training and QA.
Solidroad builds AI agents for CX teams, starting with training and QA. Solidroad agents train human reps in a simulated environment, and evaluate their performance in live customer channels. By starting with training and QA, our agents learn how humans learn, and their performance can be compared directly with human…
Solidroad was part of Y Combinator's Winter 2025 batch.
Solidroad has a team of 6 people according to Y Combinator's directory.
Solidroad is currently listed as Active with a team of 6 in Y Combinator's directory.
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